The Perfect File™️ Program

This course teaches the application and technical skills to handle insurance claims and jobs in the restoration sector. It’s no secret the insurers want more from the contractor in the area of skilled technical expertise, file management and the science of drying. Sustainable restoration practices are expected as part of your services and drying results.

The Perfect File™ Certification is the most robust training in the industry. This training promotes the highest industry standards and practices to improve skills and develop new skills in mitigation. We work closely with your team to develop sustainable drying practices and effective job approaches that serve all material interested parties.



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Over 40 hours of training!

Students will learn:

  • Necessary equipment calculations and application of drying equipment
  • Equipment choices and types for the best drying results
  • Learn about the Lifecycle of a Claim
  • Identify the Category and Classes of water
  • The Science behind the drying – Psychrometry
  • Use of the psychrometric chart and how to determine the GPP
  • Vapour pressure differential and its impact on the drying cycle
  • The 8 components of a standardized contents pack out in water claims
  • How to calculate the equipment loads and balance electrical requirements
  • Ensuring the documentation meets all drying requirements and is estimated accordingly
  • The 8 components of a standardized contents protocol
  • Understand the complexities of claims management
  • Drying hardwood and hard to dry item, mat placement and temperature controls
This training program serves all roles and responsibilities in the company, working in each department as whole to get results in mitigation practices. Hands on will require the students to demonstrate skills in a real life setting and testing will complete their designations. Each phase of mitigation is evaluated, and processes are put in place to ensure smooth drying and job setting.

Examination includes a practical exam and written portion with a passing grade of 75% required to award certification.